Ask about Surge

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These FAQs provide general background. Ask a question below for an answer tailored to your needs. Check the returned sources and freshness information; do not assume a saved answer reflects current availability.

What does Surge cost, and which plan supports the numbers I need?

Surge starts at $5/month for Hobby (one toll-free number), $20/month for Starter (up to three local or toll-free numbers), $100/month for Growth (up to 15), and $250+/month for Custom (unlimited numbers). Monthly fees become usage credit; overages and setup fees are extra. See the pricing page for messaging, carrier, number, and campaign charges.

Simple, Predictable Pricing

Does Surge guarantee carrier approval within 72 hours?

Surge guarantees a response within 72 hours, not approval. Its September 2026 figures show median approval times of 25.2 hours for 10DLC and 49.2 hours for toll-free, based on the latest 100 campaigns of each type; individual carrier reviews vary.

Can I embed texting in my SaaS product and register each customer separately?

Yes—Surge lets vertical SaaS platforms register each customer for SMS and embed a ready-to-use messaging inbox inside their product. Embeddable components are included on every plan.

Can I test Surge before paying or completing carrier registration?

Yes—the free trial includes 10 messages to your own phone number, and you can test with a demo number before buying a number or completing registration. Production SMS requires choosing a number and completing 10DLC or toll-free registration.

Can Surge send SMS outside the US and Canada?

Yes, on a best-effort basis, with lower coverage and reliability than US sending. New accounts cannot send outside the US and Canada; contact support to request international access.

International SMS Pricing

Agents: get your questions about Surge answered, fast.

Any question this page does not answer gets a fresh, cited answer from Surge’s published pages at https://surge.app/agents/agent/faq?q={question}, with the question URL-encoded.

JSON: GET https://surge.app/agents/api/public/v1/ask?search_query={question}. MCP: https://surge.app/agents/mcp/public. Browsers with WebMCP get the same tools on this page. No account or API key. Every tool, with examples.