# Surge Communications Inc Terms of Service

Surge publishes a public search API over its indexed pages; the guide is at https://surge.app/agents/agent-access.

Source: https://surge.app/terms/
Source observed: 2026-11-05T16:20:00.430Z
Last checked: 2026-11-05T16:20:00.43+00:00
Indexed: 2026-11-05T17:16:19.636+00:00

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# Surge Communications Inc Terms of Service

**Last updated:** September 21, 2026

We provide Surge, an embeddable user interface for two-way text messaging. These Terms of Service govern access to and use of our Product by the company or person using it.

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, that separate Cover Page applies instead of these terms.

This Agreement consists of the Order Form and the Framework Terms. If you access or use the Product for a company, you represent that you are authorized to accept this Agreement for that company. By signing up, accessing, or using the Product, you accept and agree to be bound by this Agreement.

## Cover Page

### Order Form

- **Framework Terms:** This Order Form incorporates and is governed by the Framework Terms, consisting of the Key Terms below and the [Common Paper Cloud Service Agreement Standard Terms Version 2.0](https://commonpaper.com/standards/cloud-service-agreement/2.0/), incorporated by reference. Any modifications to the Standard Terms in the Cover Page control over conflicting Standard Terms. Capitalized terms have the meanings assigned in the Cover Page or the Standard Terms.
- **Acceptable Use Policy:** Customer's and its End Users' use of the Product is subject to our [Acceptable Use Policy](https://surge.app/acceptable-use/), incorporated into this Agreement by reference.
- **Cloud Service:** Surge, an embeddable user interface for two-way text messaging.
- **Order Date:** The Effective Date.
- **Subscription Period:** 1 month(s).
- **Cloud Service Fees:** Parts of the Product have different pricing plans, available on our [pricing page](https://surge.app/pricing/). Customer pays the applicable fees based on the Product tier and Customer's usage. We may update Product pricing by giving Customer at least 30 days' notice, including by email or notification within the Product; the change applies in the next Subscription Period.
- **Payment Process:** Automatic payment. Customer authorizes us to bill and charge the payment method on file monthly for immediate payment or deduction without further approval.
- **Non-Renewal Notice Period:** At least 30 days before the end of the current Subscription Period.
- **Use Limitations:** Surge is authorized only for use in the United States of America. Messaging in excess of fair use is billed separately.

### Key Terms

- **Customer:** The company or person accessing or using the Product. If a person accepts this Agreement for a company, “Customer” means that company throughout the Agreement.
- **Provider:** Surge Communications Inc.
- **Effective Date:** The date Customer first accepts this Agreement.
- **Governing Law:** The laws of the State of Delaware.
- **Chosen Courts:** The state or federal courts located in Delaware.
- **Covered Claims:**
  - **Provider Covered Claims:** Any action, proceeding, or claim that the Cloud Service, when used by Customer according to this Agreement, violates, misappropriates, or otherwise infringes another person's intellectual-property or other proprietary rights.
  - **Customer Covered Claims:** Any action, proceeding, or claim that either (1) Customer Content, when used according to this Agreement, violates, misappropriates, or otherwise infringes another person's intellectual-property or other proprietary rights, or (2) results from Customer's breach or alleged breach of Section 2.1, **Restrictions on Customer**.
- **General Cap Amount:** The fees paid or payable by Customer to us during the 12-month period immediately before the claim.
- **Notice Address:**
  - **For us:** [notices@surge.app](mailto:notices@surge.app)
  - **For Customer:** The main email address on Customer's account.

## Related resources

- [Documentation](https://docs.surge.app/)
- [Changelog](https://surge.app/changelog/)
- [Pricing](https://surge.app/pricing/)
- [System Status](https://status.surge.app/)
- [Agents: ask Surge](https://surge.app/agents/agent/faq)
- [AI developer guide](https://surge.app/llms.txt)
- [About](https://surge.app/about/)
- [Careers](https://surge.app/careers/)
- [Contact](mailto:support@surge.app)
- [Privacy Policy](https://surge.app/privacy/)
- [Terms of Service](https://surge.app/terms/)
- [Acceptable Use Policy](https://surge.app/acceptable-use/)
- [Security](https://surge.app/security/)

Our social channels include [X (Twitter)](https://x.com/surgeapi), [GitHub](https://github.com/surgeapi), and [YouTube](https://www.youtube.com/@surgeapi).

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[Tool guide and examples](https://surge.app/agents/agent-access) · [OpenAPI](https://surge.app/agents/api/public/v1/openapi.json) · [Page TLDR form](https://surge.app/agents/agent-tools/page-tldr?url=https%3A%2F%2Fsurge.app%2Fterms%2F). Opening a form does not execute a tool.